Getting Started
Account setup, identity verification, linked accounts, and the first steps shown in the current app.
Payments & Transfers
Available transfer tools, recipient records, timing, and limits displayed in the current app flow.
Digital Assets
Supported assets, wallet safety, network details, and costs where digital-asset features are enabled.
Account & Security
Face ID, password, 2FA, account recovery, deletion, privacy.
Troubleshooting
Stuck transactions, app crashes, login problems, error codes.
Plans & Billing
Current pricing, eligibility, renewal, cancellation, and billing questions.
Chat with Kronos support
Open a private support conversation for account, payment, transfer, wallet, or product questions.
Start live chat →1-855-8-KRONOS
Call the official Kronos support line at 1-855-857-6667. Never share a password, one-time code, private key, or recovery phrase.
Call support →Submit a ticket
Submit a detailed request during business hours. Tickets can carry attachments, screenshots, and app context when opened from inside the app.
Open a ticket →support@getkronos.io
Drop us a line. Replies route into the same Kronos-owned support workspace, so the team can keep the conversation history together. Money-movement and security issues are triaged ahead of general questions.
Email support →Popular articles
Get a faster answer from Kronos support
Choose the channel that matches the issue. Use live chat for general product questions, call the official support line when speaking is easier, and email support when you need to preserve a written timeline. For an account or transaction question, include the date, amount, status message, device type, and the last action you completed. Do not send a password, one-time code, private key, recovery phrase, or full financial document.
Before opening a request, check the Kronos FAQ, official product guide, current pricing, and service status. These pages answer common questions about account access, records, availability, costs, transfers, security, and support.
Quick answers
Is Kronos a bank?
No. KronosPay LLC is a financial technology company, not a chartered bank, lender, or FDIC-insured institution. Provider-dependent services must identify the relevant provider and terms in the app.
How do I contact Kronos support?
Call 1-855-8-KRONOS (1-855-857-6667), email support@getkronos.io, or use the live-chat option on this page. Never share a password, one-time code, private key, or recovery phrase.
Does Kronos file taxes?
No. Kronos provides organization and planning tools, not tax filing or tax advice. Keep original statements, invoices, receipts, mileage logs, and tax forms.
Where is Kronos available?
Product and geographic availability varies. A feature is available only when the current app flow enables it for the account and location and presents the relevant provider, eligibility, fees, timing, custody, and protections.
How much does Kronos cost?
Current plans and included tools are listed on the Kronos pricing page. Provider or network costs, where relevant, should appear before approval.
Money trouble?
If something is wrong with an enabled account feature, transaction, or wallet, open a support request and include the relevant status details. For suspected unauthorized account access, write directly to security@getkronos.io.
Live status: getkronos.io/status · Security & trust: getkronos.io/security