SYSTEM STATUS

All Kronos services are operational.

We publish real-time uptime for the parts of Kronos that touch your money — deposits, sends, card auth, P2P, and crypto. Background services (push, marketing email) are tracked separately so a delivery hiccup never gets confused with a money-movement outage.

Waitlist & signups

getkronos.io email capture, verification, and Pro web checkout

— Checking…

Web app + dashboards

Pro management, referral status, transaction history

— Checking…

iOS app distribution

App Store availability, install + update channel

— Gated · Awaiting Apple review

Deposits (ACH in)

Plaid-linked external bank → Kronos balance

— Gated · Launches with iOS

Sends & withdrawals (ACH out)

Kronos balance → external bank

— Gated · Launches with iOS

Card authorization

Visa debit auth, settlement, dispute intake

— Gated · Issuer onboarding

P2P (Kronos Tag)

In-app peer-to-peer USD transfers

— Gated · Launches with iOS

Crypto buy / sell / send

Bridge-brokered exchange + non-custodial wallet broadcast

— Gated · Launches with iOS

Support portal

getkronos.freshdesk.com — KB articles, ticket submission

— Checking…

Transactional email

Verification + receipts via Resend

— Checking…

Recent incidents

2026-05-04 · last 90 days Resolved
No incidents in the last 90 days

The next incident summary will appear here. Live services log every degradation that exceeded one minute, with resolution time and root-cause notes.

What we monitor & how

Every deploy is gated behind synthetic checks against the production deposit, send, and card-auth flows. If a check fails, the deploy is rejected. If a check fails after deploy, an incident opens automatically and pages on-call.

  • Synthetic transactions — a $1 ACH deposit, $1 ACH withdrawal, and a $0.10 card authorization run every five minutes against the production environment.
  • Provider health — Bridge, Astra, Plaid, Persona, and Resend status feeds are mirrored here so you can tell whether a delay is upstream of us.
  • Background services (push notifications, marketing email) are tracked separately. A delivery hiccup there will never get rolled into a money-movement outage.
  • Maintenance — scheduled windows are posted at least 48 hours in advance, never overlap with peak gig-payout hours (Friday afternoon US-Eastern).

Reporting an issue

Spotted something we haven't yet? Email [email protected] with the time, the action you tried, and any error code from the app. We acknowledge every report within 30 minutes during business hours.

For account-level support — disputed transactions, frozen balance, password recovery — open a ticket via the help center.