Why Kronos verifies identity
Financial apps must verify users, screen for fraud, and keep accounts tied to real people. This protects your balance, other users, and the payment networks Kronos connects to.
What may be requested
- Legal name and date of birth.
- Residential address.
- A government ID or selfie check when required.
- Extra context for unusual account activity or money movement.
When review is manual
Manual reviews usually mean something needs a human check. Keep notifications on and watch your email. If you are waiting on a time-sensitive transfer, contact support with the exact issue and the email on your account.