Help Center

Kronos Help Center

The Kronos Help Center brings together support guides and official ways to start live chat, call, email, or submit a ticket.

01

Getting Started

Account setup, identity verification, linked accounts, and the first steps shown in the current app.

7 articlesBrowse →
02

Payments & Transfers

Available transfer tools, recipient records, timing, and limits displayed in the current app flow.

16 articlesBrowse →
03

Digital Assets

Supported assets, wallet safety, network details, and costs where digital-asset features are enabled.

7 articlesBrowse →
04

Account & Security

Face ID, password, 2FA, account recovery, deletion, privacy.

12 articlesBrowse →
05

Troubleshooting

Stuck transactions, app crashes, login problems, error codes.

4 articlesBrowse →
06

Plans & Billing

Current pricing, eligibility, renewal, cancellation, and billing questions.

9 articlesBrowse →
LIVE CHAT

Chat with Kronos support

Open a private support conversation for account, payment, transfer, wallet, or product questions.

Start live chat →
CALL SUPPORT

1-855-8-KRONOS

Call the official Kronos support line at 1-855-857-6667. Never share a password, one-time code, private key, or recovery phrase.

Call support →
CAN'T FIND AN ANSWER?

Submit a ticket

Submit a detailed request during business hours. Tickets can carry attachments, screenshots, and app context when opened from inside the app.

Open a ticket →
PREFER EMAIL?

support@getkronos.io

Drop us a line. Replies route into the same Kronos-owned support workspace, so the team can keep the conversation history together. Money-movement and security issues are triaged ahead of general questions.

Email support →

Popular articles

Setting up your Kronos accessReview account setup, identity verification, and linked-account guidance. Understanding transfer timingSee how available transfer tools present timing, status, and limits. Understanding digital-asset costsLearn how provider and network costs are presented when those features are available. Keeping wallet recovery information safeProtect private keys and recovery phrases; support will never ask you to share them. Review current Kronos pricingCompare current plan details and billing terms on the pricing page. Troubleshooting an account or transactionReview common status messages and the information to include in a support request.

Get a faster answer from Kronos support

Choose the channel that matches the issue. Use live chat for general product questions, call the official support line when speaking is easier, and email support when you need to preserve a written timeline. For an account or transaction question, include the date, amount, status message, device type, and the last action you completed. Do not send a password, one-time code, private key, recovery phrase, or full financial document.

Before opening a request, check the Kronos FAQ, official product guide, current pricing, and service status. These pages answer common questions about account access, records, availability, costs, transfers, security, and support.

Money trouble?

If something is wrong with an enabled account feature, transaction, or wallet, open a support request and include the relevant status details. For suspected unauthorized account access, write directly to security@getkronos.io.

Live status: getkronos.io/status · Security & trust: getkronos.io/security