Act quickly

If you see a transaction, login, device, card action, or crypto transfer you do not recognize, contact Kronos immediately. Speed matters.

Where to report

  • Use in-app support for account-specific context.
  • Email [email protected] for suspected fraud.
  • Email [email protected] for suspected account takeover.
  • Freeze or lock affected cards where the app gives you that control.

What to include

Include the time, amount, merchant or recipient, and screenshots. Never send passwords, one-time codes, or recovery phrases.