Pro priority support

How priority support works and which issues are always triaged first.

Updated 2026-07-03 · Kronos Pro

Priority support

Pro support tickets are routed with priority where available. Account access, suspected fraud, balance errors, and failed money movement are still triaged urgently for all users.

Get the fastest answer

Open the ticket from inside the app when possible.
Include screenshots and transaction IDs.
Use the same email as your Kronos account.
Keep one thread per issue so history stays together.

Still stuck?

Contact Kronos support

Use live chat, request a callback, call us, or send screenshots, transaction IDs, and the email on your account to [email protected]. For suspected unauthorized access, use [email protected].

Call +1 (866) 449-0132 Email support Check status

More in Kronos Pro

Kronos Pro Kronos Pro pricing What Pro costs, what it includes, and where to check the active price before buying. Kronos Pro Web vs App Store pricing Why subscription prices can differ between web checkout and in-app purchase. Kronos Pro Cancel or change Kronos Pro How to manage a Pro subscription depending on where you purchased it.