IDV (Identity Verification) is the regulatory process of confirming a real person's identity before opening a financial account — typically via government-issu…
Join the waitlistIDV is required for any US fintech that holds customer funds. The 2001 USA PATRIOT Act and FinCEN's Customer Identification Program (CIP) rule mandate verification of each accountholder's legal name, date of birth, address, and a government identifier (SSN/ITIN/passport).
Modern IDV providers like Plaid IDV, Persona, and Sumsub combine document capture, biometric liveness, and watchlist screening (OFAC, PEP) into a single automated flow that completes in under two minutes.
Kronos runs IDV as the first KYC step at signup, powered by Plaid IDV. The user is shown an explicit consent screen (per MEGA_AUDIT P2) before any session is created. Failed verifications are routed to manual review.
Most users finish in under 2 minutes. Manual review (~5% of submissions) can take up to 24 hours.
You can retry with better lighting / a different document, or contact support to request manual review.
Whatever you authorise during the Link flow — typically account balance, account/routing number, and transaction history for the linked accounts.