Help Center / Troubleshooting

Troubleshooting

Fix common login, deposit, card, app, and transaction issues.

Troubleshooting The app will not load Fast checks for blank screens, stuck loading states, and app startup problems. Troubleshooting Login code not arriving What to check when an email, SMS, or one-time login code is delayed. Troubleshooting Missing deposit How to investigate a deposit that has not appeared where you expected. Troubleshooting Error codes and failed actions How to capture error details so support can diagnose the issue faster.