Send crypto to an external wallet

How to reduce mistakes before sending crypto out of Kronos.

Updated 2026-07-03 · Supported Crypto

Before you send

Confirm the asset and network match.
Copy the address directly from the receiving wallet.
Send a small test amount when using a new address.
Confirm the network fee and final receive amount.

After broadcast

Blockchain transactions cannot usually be canceled after broadcast. If an address or network is wrong, support may not be able to recover funds.

Still stuck?

Contact Kronos support

Use live chat, request a callback, call us, or send screenshots, transaction IDs, and the email on your account to [email protected]. For suspected unauthorized access, use [email protected].

Call +1 (866) 449-0132 Email support Check status

More in Supported Crypto

Supported Crypto Supported crypto assets How Kronos decides which crypto assets and networks appear in the app. Supported Crypto How crypto fees work on Kronos The difference between Kronos platform fees, partner fees, spreads, and network gas fees. Supported Crypto Wallet recovery and the 12-word phrase Why your recovery phrase matters and why Kronos support cannot recover it for you. Supported Crypto Crypto is not FDIC insured The difference between cash protections and digital asset risk disclosures.